telegram based helpdesk ticket management system for small and medium business. post complaints via telegram, manage tickets with SLA workflow priorities and resolve
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telegram based helpdesk ticket management system for small and medium business. post complaints via telegram, convert message to ticket with image attachment. ticket management with SLA workflow and priorities for automated flow. quickly resolve complaint tickets from instant communication. get notifications for every ticket action in telegram. administrator, agent, user level control panel for easy management of tickets. simple interface require basic technical knowledge. free version available for low volume business. scale up for larger volume ticketing.